Our cancellation and refund guidelines
In the rare event that we need to cancel a confirmed trip due to circumstances beyond our control, you will be offered a full refund or the option to reschedule at no additional cost.
Certain bookings — such as promotional fares, special event tickets, or supplier-specific non-refundable rates — may not be eligible for a refund regardless of the timing of cancellation. We will clearly indicate this at the time of booking.
Approved refunds are processed within 7–14 business days to the original mode of payment.
To cancel a booking, please email info@missiontripzy.com or call +91-8146956348 with your booking details.
For any questions about this policy, reach out any time — we're here to help.