Customer Support Executive
Be the first person our travellers talk to. You answer enquiries on calls, email and chat, share package details and make sure every question gets a clear answer.
Operations New Delhi, Indore or BengaluruFull time0 to 2 years
What you will do
- Reply to enquiries from the website, calls and email within working hours
- Explain packages, inclusions and prices clearly
- Share quotes and itineraries prepared by the travel team
- Follow up with travellers before and during their trips
- Log every enquiry and its status in our admin panel
What we are looking for
- Good spoken and written English and Hindi
- Patient and polite on calls, even with difficult customers
- Comfortable with email, WhatsApp Business and Google Sheets
- Freshers with good communication skills are welcome